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Central West Self-Management Program
Peel Memorial Centre
20 Lynch Street - 2.D.248
Brampton ON L6W 2Z8
Local: 905-863-2574
Toll Free: 1-844-643-7393

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Getting the Most from Your Healthcare Appointment


Health care appointments can be stressful for any patient. Research shows that patients forget 50% of the information shared during an appointment. Contributing factors include stress; too much information provided too quickly, unfamiliar medical jargon and the patient’s confidence level. The evidence is clear, patients who take an active role in their health care are more satisfied, pursue timely and appropriate treatment and have a better quality of life. Communicating well with health care providers is one of the most important parts of getting good care however it takes time and effort by both parties.


What is the Getting The Most from Your Healthcare Appointment?

This 1 - 1.5 hour, interactive workshop, focuses on what to do before, during and after a healthcare appointment and uses action planning to optimize people’s health. A variety of learning resources are used including information sharing, videos, tools and a resource manual that supports the individual with integrating the skills into their next appointment. This workshop prepares and empowers individuals to communicate more effectively with their health care provider. Ultimately, patients are the most important members of their healthcare team.


Why is this important?

·         60% of adults have low health literacy skills including 88% of seniors.

·         People with chronic disease spend on average 12 hours a year with a health care provider. The other 364 ½ days they manage on their own. Upon discharge, 1 out of 3 patients do not understand the answers to their questions.


Who should attend the workshop?

Adults with any type of long-term health condition as well as their friends and loved ones are welcome to participate.


What does it cost to attend?

FREE to all!


How long is the workshop?

Participants meet once for 1.5 hours


Who leads the workshop?

The workshop is led by two trained facilitators that are health care providers.

To attend an upcoming Getting the Most from Your Healthcare Appointment workshop, register NOW!

GTM can come to organizations and community groups. Contact Us.